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Senior Humanitarian Affairs Officer/Head of Office, P5

Publiée le 29.07.2021


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L'Organisation des Nations unies (ONU) est une organisation internationale regroupant actuellement 193 États membres. Elle a été instituée le... lire la suite

Détails de l'annonce

Poste proposé : Senior Humanitarian Affairs Officer/Head of Office, P5

Org. Setting and Reporting

This position is located in the Operations and Advocacy Division, Office for the Coordination of Humanitarian Affairs (OCHA), which is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.

This job opening is being published for the position of Senior Humanitarian Affairs Officer/Head of Office for OCHA in Bujumbura, with OCHA Burundi. The incumbent reports to the Deputy Director and Director of the Operations and Advocacy Division (OAD).


Operating within the limits of delegated authority, and under the overall leadership of the Deputy Director and Director of OAD and supporting the UN Resident Coordinator and Humanitarian Coordinator (RC/HC), the Senior Humanitarian Affairs Officer/Head of Office will discharge and be responsible for the following functions:


  • Serve as senior policy advisor to the UN RC/HC, the UN Country Team (UNCT) and the Humanitarian Country Team (HCT) on safeguarding the humanitarian principles, and initiatives to facilitate effective delivery of humanitarian assistance and protection;
  • Develop and maintain contacts with the international community in order to raise awareness and advocate for issues of humanitarian concerns;
  • Act to strengthen cooperation across humanitarian organizations on policy issues of interagency concern and serve as a key interlocutor with relevant Government partners;
  • Advise, promote and provide guidance to the UN RC/HC, the UNCT and the HCT on humanitarian affairs including cluster coordination, humanitarian financing, civil military coordination, humanitarian access, etc.


  • Provide strategic support to the UN RC/HC in the preparation, implementation and monitoring of a coherent and comprehensive humanitarian needs overview and work plan for the broader humanitarian response (usually expressed through an HNO/HRP), soliciting and negotiating inputs with relevant authorities, UN agencies, NGOs, etc.;
  • Consult on a regular basis with the HC, Heads of UN Agencies, Funds and Programmes (AFPs), NGOs, heads of mission, the government and the donor community on all appropriate aspects of the implementation and delivery of humanitarian activities, to ensure that coordination structures at local, provincial and national levels operate in a coherent and cost effective manner, including supporting coordination reviews as appropriate;
  • Support the planning, monitoring, and evaluation of humanitarian programs, facilitating incorporation of lessons learned, policy guidelines etc. into humanitarian response activities;
  • Promote best practices in humanitarian planning, response and evaluation;
  • Facilitate inter-agency resource mobilization in support of response efforts, including through humanitarian pooled funds, the UNCERF and other relevant mechanisms for ongoing as well as new and /or emerging emergencies;
  • Develop, reinforce and maintain effective coordination mechanisms with the humanitarian county team and other key humanitarian stakeholders;
  • Establish/manage information management systems to effectively map areas of humanitarian needs and response activities in support of coordination and response efforts, including support for cross coordination analysis to inform effective decision-making;
  • Foster and reinforce linkages between field monitoring, information management, coordination efforts, operations and decision-making;
  • Facilitate implementation of relevant IASC and UN commitments across the collective humanitarian response and within the OCHA operation on PSEA, GBV and Accountability to Affected People;
  • Ensure timely and appropriate assistance to the UN RC/HC and (if applicable) the United
    Nations Disaster Management Teams (UNDMT) in response to disasters and emergencies; • Support inter-agency efforts to build in-country UN, government and civil society capacity to manage natural disaster response;
  • Provide substantive support and leadership to government institutions and local humanitarian entities to build national capacity for emergency and/or disaster management;
  • Promote dialogue, regional alliances, sharing of knowledge and resources, among national and, as appropriate, regional humanitarian actors in disaster risk reduction, disaster/emergency preparedness and response;
  • Promote and lead contingency planning processes in close cooperation with relevant entities;
  • Develop joint initiatives on disaster management with other UN and (if applicable) regional actors, including early warning mechanisms;
  • If applicable, and under the overall guidance of the relevant Deputy Director of the OAD and in partnership with other branches of OCHA, work to reinforce regional networks and mechanisms for swift, effective response to emerging humanitarian situations.



Serve as the OCHA Head of Office in Bujumbura, Burundi, providing oversight of all programmatic/administrative tasks necessary for the efficient functioning of the OCHA office and any sub-offices, and being accountable for the use of resources and for the results obtained;

Recruit staff, taking due account of gender and geographical balance.

Represent the Office at international, regional or national meetings, and lead and supervise the organization of meetings, seminars, etc. on substantive issues. Manage the substantive preparation and organization of such meetings or seminars.

Ensure regular and effective supervision of OCHA staff, particularly by leading, managing, developing, and training staff; foster teamwork and communication among staff; and strengthen linkages between the staff in field, regional and headquarters offices;

Promote OCHA's mandate, objectives and tools in the designated area through contacts with the government, diplomatic missions, UN entities, non-governmental organizations and the media;

Lead, formulate, supervise and carry out the work planning and budgeting process, support resource mobilization and ensure sound financial management;

Ensure the office produces timely, high-quality outputs including comprehensive work plans, concise and factual situation reports, analytical papers, comprehensive and fact-based information products; ensures that all outputs produced by the units under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates;

Coordinate the work carried out by different work units under the office and by other agencies and bodies of the United Nations system and the humanitarian community, NGOs, the government and the donor community on all appropriate aspects of the implementation and delivery of humanitarian activities, to ensure that that coordination structures at local, provincial and national levels operate in a coherent and cost-effective manner;

Undertake or oversee the programmatic/administrative tasks necessary for the functioning of the office, including preparation of budgets, reporting on budget/programme performance, evaluation of staff performance, interviews of candidates for job openings, evaluation of candidates and preparation of inputs for results-based budgeting.

Ensure all staff have completed all mandatory trainings and certificates, and maintain a culture of dignity and respect for all within the office.

Perform other duties as requested by the UN RC/HC, and Director of OAD.

Profil recherché pour le poste : Senior Humanitarian Affairs Officer/Head of Office, P5


  • PROFESSIONALISM: Knowledge of full range of humanitarian and emergency relief assistance and related humanitarian issues. Ability to advise senior management and other senior officials on approaches and techniques to address highly complex/sensitive issues. Demonstrated capacity for intellectual leadership. Conceptual and strategic analytical capacity and ability to thoroughly analyze and evaluate critical matters pertaining to a broad spectrum of humanitarian and emergency relief issues/problems. Demonstrated capacity for original and creative thinking, independent judgment and discretion in advising on and handling major policy, project and other issues/problems. Ability to negotiate and ability to influence others to reach agreement on difficult issues. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery). Knowledge of institutional mandates, policies and guidelines related to humanitarian affairs and seasoned knowledge of the institutions of the UN system. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
  • ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
  • LEADERSHIP: Serves as a role model that other people want to follow: empowers others totranslate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
  • JUDGEMENT/DECISION-MAKING: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.


Advanced university degree (Master's degree or equivalent degree) in political science, social science, public administration, international studies, economics, engineering, earth sciences or a related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

  • A minimum of ten (10) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related area is required.
  • A minimum of five (5) years of relevant experience at the international level is required.
  • A minimum of two (2) years of humanitarian experience in an emergency field setting (where a mission and/or project is being implemented in a setting impacted by a complex emergency or natural disaster) is required.
  • Experience leading and coordinating humanitarian relief operations in complex emergency or natural disaster situation is desirable.
  • Experience at the management level is desirable.
  • Experience in a humanitarian context within the UN Common System or other international organization is desirable.
  • Experience in a humanitarian context in Central Africa is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in both English and French is required. Knowledge of another UN official language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Critères de l'annonce pour le poste : Senior Humanitarian Affairs Officer/Head of Office, P5
Métier :
Management, direction générale
Métiers de la santé et du social
R&D, gestion de projets
Secteur d´activité :
Activités associatives
Type de contrat :
Région :
Ville : Bujumbura
Niveau d'expérience :
Expérience > 10 ans
Niveau d'études :
Bac+5 et plus
Langues exigées :
Nombre de poste(s) : 1

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